Overview

Join the team that oversees operations across Changi Airport terminals and road systems, ensuring optimal operations and consistently exceptional passenger experiences.

Key Responsibilities

• Respond to passenger needs and conduct touchpoint engagement.

• Manage real-time incidents and crises.

• Perform situational assessments and implement mitigating measures.

• Deploy resources to address operational exigencies.

• Adapt quickly to a constantly evolving operational environment and make effective decisions under pressure.

Requirements

• Diploma or degree in Aviation, Aerospace, Hospitality or an equivalent professional qualification.

• Relevant working experience is advantageous.

• Self-motivated with good written and verbal communication skills.

• Strong people-management skills.

• Able to perform shift duties.